Pusterla Pollards offer a complete packaging solution for the beauty, drinks, gift, entertainment and corporate
markets, crowning them as the Luxury Packaging Supplier of the Year 2021.
by only having a singular data point at each. As well as this internal issue, when their employees worked at home
on a Friday, the company had issues regarding their calls. All phone calls would be directed to their Coalville
office, meaning that it couldn’t be monitored who was picking up the calls or which call was for which individual.
Therefore, there was a requirement externally too, in order to fix these business issues.
for each user to solve the problem of needing two data points. The decision was made to install Wildix for all
users, as well as call reporting for 15 of these. This then offered the flexibility and visibility required to monitor
who was answering each call and where they were. Our sales team had their initial discussion in April 2023, and
the entire system had been fitted by June 2023, just two months later.