Microsoft Teams Telephony Integration

Microsoft Teams is a unified communication and collaboration platform that integrates chat, video conferencing. Save time, reduce costs, and improve business performance by bringing your Telephony solution, together with Teams in an all in one app, that empowers teams with a collaborative and context-rich experience.

About Our Service

Connect your businesses telephony with Operator Connect for Microsoft Teams platform, enabling your business to make and receive calls within the Teams application.  Streamline calling capabilities for Teams users, enhancing productivity and maximising value from the Microsoft Teams environment. 

Microsoft Teams

Easy-to-use experience for users as Microsoft Calling Plans and Direct Routing combines the benefits of both. This includes simple management - the ability to manage phone numbers in the Teams Admin Center with greater flexibility.
Operator Connect for Microsoft Teams key benefits

Key Benefits of Operator Connect for Microsoft Teams

• Same seamless end-user experience as Microsoft Calling Plans and Direct Routing
• Ease of administration via Teams Admin Center
• Increased flexibility
• Microsoft excellence programme and quality of service
• Increased scalability as you grow
• Enable flexible working
• Collaboration - make and receive calls directly from the Teams app
• Secure - end-to-end encryption and industry compliance
• Take a call anywhere - answer calls from any device no matter the location
• Maximise investment in Microsoft licence

Operator Connect for Microsoft Teams

What do you need to get started?

Microsoft 365 or Office 365 licence, including Teams

Microsoft Teams Phone Standard add-on (included in the E5 license)

An Internet connection.

Operator Connect for Microsoft Teams training

Microsoft Teams Training & Adoption

Once your Microsoft Teams deployment is complete, it's important to ensure that your team is trained and able to effectively use the platform. Our training and adoption program covers everything from end-user training to administrator training, and we will work with you to create a customised training plan that meets your specific needs.

Operator Connect for Microsoft Teams integration

Microsoft Teams Integration & Customisation

Operator Connect for Microsoft Teams is highly customisable, and our team of experts can help you integrate it with other systems and applications to maximise its potential for your organisation. From integrating with your existing CRM system to developing custom bots and workflows, our team has the expertise to help you get the most out of Microsoft Teams Integration.

Our approach

Innovation. Agility. Expertise.

At Dalys, we take a customer-focused approach to all our services. We aim to understand your unique needs and work with you to develop bespoke solutions that meet your specific requirements.


For the Design phase, we focus on creating an innovative and visually appealing solution to meet your needs.


In Development, our team uses the latest technology and practices to bring the design to life. You can trust us.


For Deployment, we ensure a smooth and seamless transition, ensuring the solution is integrated seamlessly into your infrastructure.

Hear what our customers say