How To Choose Which Phone System Is Right For Your Business?

Long gone are the days when computer monitors dominated desks, and telephones & computers were separate domains that didn’t overlap.

In recent years, the convergence of these technologies has become prevalent, particularly since the COVID-19 pandemic. This is partly due to the improvement in technology but this process has since accelerated due to  the emergence of home working. It has now become a mainstream and affordable option… 

However, this does now create a headache for business owners. Many questions can be asked; How do I choose the right phone system for my business? What do I get with Cloud-Hosted Telephony? What’s the difference between Cloud-Hosted and On-premise? 

This blog will answer all these questions and give you a better idea of whats best for you business! 

When looking at a phone system, you have two main options: an on-premise phone system, which is a traditional system that has been around for a long time, and a cloud-based phone system, which is a newer, hosted option. Both systems have their advantages, and the choice depends on your business’s needs and work patterns.

Cloud-based phone systems offer; Flexibility, Scalability, and automatic updates

Whilst on-premise systems offer: Customisation, no monthly licensing fees & better cost-effectiveness in the long run.

To choose the right phone system, you should consider the following questions: how do you currently work, how do you want to work in the future, do you have a hybrid workforce, and how often do they work from home or remotely?

In essence, selecting a phone system is similar to purchasing a house. Do you want to buy and own it (on-premise phone system) or rent it (cloud-based phone system)? Ultimately, choosing the right phone system can greatly improve your business’s efficiency.

 If you need help understanding what is the best phone system for you we can help – click the button below to contact a member of our sales team who can advice. 

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