Dimension

Managed IT Services from Leicestershire based Dalys

Dimension design and make in-store experiences for the biggest brands and retailers around the world.

Through in-store activation and product displays, Dimension help their clients successfully meet their brand ambitions.

This is achieved with the best creativity, manufacturing and costings.

Memorable solutions at unrivalled pace, that deliver results.

Overview

Dimension needed an upgraded IT infrastructure to support its business expansion. This included
installing a new server and cloud backup with enhanced capabilities, in addition as implementing a
stronger disaster recovery plan.

The Solution

Dimension partnered with Leicestershire based Dalys, significantly known for their business communications and managed IT services. Initially Dalys conducted a thorough assessment of Dimension’s needs. Secondly, implementing a new server with scalable cloud backup. Thirdly, developing a robust disaster recovery plan which offered fully managed IT
support.

Outcome

In addition to the server, cloud backup, and IT support, Dalys provided Dimension with a complete
business communications solution, managing their high-speed internet, telephony system, and CCTV
across multiple sites. As a result Dimension experienced scalability for growth, improved efficiency, enhanced
resilience, and peace of mind with managed IT support, while also bolstering their cybersecurity.

Conclusion

Through strategic planning, proactive implementation, and ongoing managed IT services support from Leicestershire based Dalys, Dimension successfully upgraded their IT infrastructure to support business growth and ensure operational
resilience. Simultaneously, they now have peace of mind knowing they have partnered with Dalys, an
experienced solutions provider capable of effectively meeting their evolving multi-site communication
needs, including high-speed internet, telephony systems, and CCTV.

“All enquiries are met in good time. The team are very knowledgeable, easy to talk to, and amenable. Have a good working relationship with Dalys for 6-7 years and expected to maintain that level of service when purchasing IT Support. The team always responds well, and all issues are resolved quickly. I will say in terms of site visits your team has been more willing to come out to visit us when we are having technical trouble. You have exceeded our expectations in terms of being more hands on.  ‘Knowledgeable’ it doesn’t matter who you get on the phone, you get the same quality, depth of knowledge, and service, to resolve our IT needs quickly and efficiently”.
Managed IT Services from Leicestershire based dalys

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